Cancellation and Refund Policy:
At 3eempowerment.com, we strive to ensure your satisfaction with our services. However, we understand that circumstances may arise where you need to cancel your purchase or request a refund. Please review our cancellation and refund policy outlined below:
Cancellation Policy:
- Online Courses: You may cancel your enrollment in an online course at any time before the course commencement date. To cancel, please contact us at [contact email] with your cancellation request. Cancellations made after the course has commenced may not be eligible for a refund.
- Products: Orders for physical products may be cancelled before they are shipped. Once the order has been shipped, it cannot be cancelled. Please contact us at [contact email] as soon as possible if you need to cancel your order.
Refund Policy:
- Online Courses: a. Refunds for online courses will be issued if requested within 24 hours of enrollment. b. To request a refund, please email us at [contact email] with your refund request and provide details of your enrollment. c. Refunds will be processed within 7-15 business days to the original payment method used for the purchase.
- Products: a. If you receive a damaged or defective product, please contact us at [contact email] within 24 hours of receiving the product to initiate a refund or exchange. b. Products must be returned in undamaged condition within 7 days of receipt to be eligible for a refund or exchange. c. Once the returned item is received and inspected, we will process your refund or exchange promptly.
Please note:
- Shipping costs for returns of physical products are the responsibility of the customer unless the product is deemed defective or incorrect.
- Refunds are issued at the discretion of 3eempowerment.com and are subject to review of the circumstances surrounding the request.
If you have any questions or concerns regarding our cancellation and refund policy, please contact us at contact@3eempowerment.com / admin@3eempowerment.com. We’re here to assist you and ensure a positive experience with our services.